web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Microsoft Dynamics CRM (Archived)

Update Contact email

(0) ShareShare
ReportReport
Posted on by 1,434

Hi ,

When we resolve to an existing contact in MS CRM 2013, Can we update the unresolved email address to contact email fields? Please see below scree 

1184.Capture.PNG

Thanks

Abhishek

*This post is locked for comments

I have the same question (0)
  • Clem Profile Picture
    2,541 on at

    Hi,

    OOTB it's unfortunately impossible.

    Clément

  • Suggested answer
    RaviKashyap Profile Picture
    55,410 Moderator on at

    Hi Abhishek,

    There is no OOB functionality for this. And I don't think there is any plugin trigger which you can write your custom code too.

    You can add this as a product suggestion if not already there.

    Hope this helps.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the April Top 10 Community Leaders

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans