Account Payable Parameters >> Invoice Validation >> Set up options to validate Invoices is EMPTY

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Posted on by Abdo Khoury

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Dear

in my Account Payable Parameters >> Invoice Validation >> the Set up options to validate Invoices is EMPTY

what setup should i do in order to make it appear

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Ludwig Reinhard Microsoft Employee on at

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RE: Account Payable Parameters >> Invoice Validation >> Set up options to validate Invoices is EMPTY

Hello Patrick,

Is the section really empty or just greyed out?

If it is only greyed out you can activate invoice matching validation via the checkbox that has the same name.

If you cannot see anything in the form you might have a rights issue or a bug in your system and probably need to contact your system admin.

Hope it helps,

Ludwig

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Abdo Khoury 14,855 on at

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RE: Account Payable Parameters >> Invoice Validation >> Set up options to validate Invoices is EMPTY

Hi

It is empty - all i see is

although i am an administrator

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Ludwig Reinhard Microsoft Employee on at

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RE: Account Payable Parameters >> Invoice Validation >> Set up options to validate Invoices is EMPTY

Hi Patrick,

I see. I believe your only chance is talking with some of your technical colleagues - as I said it might be a securities issue or a bug.

All the best,

Ludwig

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Community Member on at

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RE: Account Payable Parameters >> Invoice Validation >> Set up options to validate Invoices is EMPTY

Hi,

Check whether Invoice matching is activated in license configuration

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Abdo Khoury 14,855 on at

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RE: Account Payable Parameters >> Invoice Validation >> Set up options to validate Invoices is EMPTY

Dear

After I checked "Invoice Matching" in the license configuration, the system then synchronized , after that the screen appeared and it seemed that everything is ok

but today I am trying to open the same window and i am only getting the

and the weird part is , this problem is only for my user, for other users the window is complete and correct shows everything correct

can you please advise what this behaviour is ?

why is my user only affected and why are other users correct

note that i am a system Administrator in the security role.

your feedback is greatly appreciated

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Community Member on at

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RE: Account Payable Parameters >> Invoice Validation >> Set up options to validate Invoices is EMPTY

Please check the roles assigned to your system admin

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