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Microsoft Dynamics AX (Archived)

Account Payable Parameters >> Invoice Validation >> Set up options to validate Invoices is EMPTY

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Posted on by 14,855

Dear 

in my Account Payable Parameters >> Invoice Validation >> the Set up options to validate Invoices is EMPTY

what setup should i do in order to make it appear 

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  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hello Patrick,

    Is the section really empty or just greyed out?

    If it is only greyed out you can activate invoice matching validation via the checkbox that has the same name.

    If you cannot see anything in the form you might have a rights issue or a bug in your system and probably need to contact your system admin.

    Hope it helps,

    Ludwig

  • Abdo Khoury Profile Picture
    14,855 on at

    Hi

    It is empty - all i see is 

    8838.pic1.png

    although i am an administrator

  • Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi Patrick,

    I see. I believe your only chance is talking with some of your technical colleagues - as I said it might be a securities issue or a bug.

    All the best,

    Ludwig

  • Suggested answer
    Community Member Profile Picture
    on at

    Hi,

    Check whether Invoice matching is activated in license configuration

  • Abdo Khoury Profile Picture
    14,855 on at

    Dear

    After I checked "Invoice Matching" in the license configuration, the system then synchronized , after that the screen appeared and it seemed that everything is ok

    but today I am trying to open the same window   and i am only getting the

    5850.pic2.png

    and the weird part is , this problem is only for my user, for other users the window is complete and correct shows everything correct 

    can you please advise what this behaviour is ?

    why is my user only affected and why are other users correct 

    note that i am a system Administrator in the security role.

    your feedback is greatly appreciated

  • Community Member Profile Picture
    on at

    Please check the roles assigned to your system admin

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