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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Marketing Emails Trans...
Customer experience | Sales, Customer Insights,...
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Marketing Emails Translation & Right-to-Left Support

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Posted on by SnowDan 5

Hi,

I am trying to find information about marketing email designer support for language translations, specifically whether the designer supports right-to-left script and non-English languages, including Chinese. I specifically want to know about features, considerations and limitations from a Marketing viewpoint, not necessarily from a wider D365 CE angle.

Thanks.

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  • Suggested answer
    Nya Profile Picture
    Nya 29,060 on at

    Hi,

    Dynamics Marketing hasn’t supported automatic localization yet. You can only create different versions of an email with the language field set as different languages.

    Here is a convenient way to create different language versions of your emails:

    1. Create a Marketing Email from a Blank Template.
    2. After saving the Marketing Email, click the Save as Template button in the command bar to create a new Marketing Email Template.
    3. Change the Language of the Marketing Email Template to the desired Language and make modifications.
    4. Return to the Marketing Email created in step 1 and follow steps 2-3 again to create Marketing Email Templates for additional localizations.

     pastedimage1622093212190v1.png

    If your email is relatively simple and you are familiar with easy codes, please refer to:

    Add dynamic content to email messages (Dynamics 365 Marketing) | Microsoft Docs

     

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Nya

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