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Customer experience | Sales, Customer Insights,...
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Marketing Emails Translation & Right-to-Left Support

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Posted on by 5

Hi,

I am trying to find information about marketing email designer support for language translations, specifically whether the designer supports right-to-left script and non-English languages, including Chinese. I specifically want to know about features, considerations and limitations from a Marketing viewpoint, not necessarily from a wider D365 CE angle.

Thanks.

  • Suggested answer
    Nya Profile Picture
    Nya 29,058 on at
    RE: Marketing Emails Translation & Right-to-Left Support

    Hi,

    Dynamics Marketing hasn’t supported automatic localization yet. You can only create different versions of an email with the language field set as different languages.

    Here is a convenient way to create different language versions of your emails:

    1. Create a Marketing Email from a Blank Template.
    2. After saving the Marketing Email, click the Save as Template button in the command bar to create a new Marketing Email Template.
    3. Change the Language of the Marketing Email Template to the desired Language and make modifications.
    4. Return to the Marketing Email created in step 1 and follow steps 2-3 again to create Marketing Email Templates for additional localizations.

     pastedimage1622093212190v1.png

    If your email is relatively simple and you are familiar with easy codes, please refer to:

    Add dynamic content to email messages (Dynamics 365 Marketing) | Microsoft Docs

     

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Nya

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