web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Service | Customer Service, Contact Center, Fie...
Unanswered

Forms vs Forms Pro

(0) ShareShare
ReportReport
Posted on by 1,338

Hi Currently In an environment all I can see is Forms, I have had this issue in the past but cant remember the resolution. 

We do have D365 licence so forms Pro should be free are the steps to enable forms pro the following:

is the best practice to head to and select get started?

https://formspro.microsoft.com/en-gb/

Many thanks

I have the same question (0)
  • Justin Wilkinson Profile Picture
    1,338 on at

    I have found a way to enable Forms Pro providing they have a D365 Licence by logging in to Forms> then selecting the user settings> then Upgrade to Forms Pro

    pastedimage1578584269419v1.png

  • LuHao Profile Picture
    40,892 on at

    Hi Justin,

    Yes, your way is right.

    Forms Pro is included with Dynamics 365 Sales Enterprise, Dynamics 365 Customer Service Enterprise, Dynamics 365 Field Service, Dynamics 365 Marketing, Dynamics 365 Talent, Dynamics 365 Project Service Automation, Dynamics 365 Operations, and Dynamics 365 Relationship Sales. Other Dynamics 365 customers can purchase Forms Pro separately.

    A tenant with a Dynamics 365 enterprise license has 2,000 responses per month included at the tenant level (irrespective of how many seats the tenant has).

    To enable Forms Pro:

    1. Sign in to Forms.

    2. Select your username from the upper-right corner of the page.

    3. Select Switch to Forms Pro.

    For more information about Microsoft Forms Pro, please refer to this document:

    https://docs.microsoft.com/en-us/forms-pro/purchase

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
NeerajPawar Profile Picture

NeerajPawar 31

#2
Tom_Gioielli Profile Picture

Tom_Gioielli 19 Super User 2026 Season 1

#3
11manish Profile Picture

11manish 18

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans