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As I am new to GP (former QB for 20 years), I was ecstatic when I was able to reconcile two months (June & July) perfectly!
There are a couple of issues though and I am not sure how to fix it at this point:
1) When I reconciled, I included ALL Outstanding Checks and Deposits in Transit instead of including only those for the reconciliation month. So the adjusted book balance (ABB) does not match my Cash TB for the month.
2) When I reconciled for June, one of the cleared transactions was posted for July 1 (it was payroll that withdrew on June 30) so this also caused both my June and July ABB to not match my Cash TB for those months.
I understand that we can't undo reconciliations in Great Plains (ridiculous btw) so what are my options? My auditors need to see the correct Reconciliation balance and TB balance and have them match as of June 30.
Thank you!
Hi,
Here are some articles you can review for information pertaining to Adjusted Book Balance and Bank Reconciliation information.
KB 866167 - Description of the transaction flow in Bank Reconciliation for Microsoft Dynamics GP
Checkbook and cash account don't balance - Dynamics GP | Microsoft Docs
If these articles do not help resolve your issues, I recommend you create a support ticket for each of these issues (1 issue per support case). You can create Dynamic Support cases at Services Hub (microsoft.com)
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