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Activate trial after adding one premium license

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Posted on by CU14031505-0

We want to start a trial for Business Central, but there was a mistake before because a premium license was added the first day of the trial to the environment. Thats why the trial ended. We still want to start a trial on the environment. Is it possible to remove the production and sandboxes and start a new environment again so the trial will start again? It seems that adding the licenses once in the database the trial ends. Hopefully a new database can be created while removing all environment. Hope somebody know how to help with this issue. Thanks!

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Dynamics 365 Business Central

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YUN ZHU 95,729 Super User 2025 Season 2 on at

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You can only create a new environment because your environment has been converted to a paid environment.

If you want to repurchase a license, you can cancel your BC subscription first.

Unsubscribe or Remove Business Central

https://learn.microsoft.com/en-us/dynamics365/business-central/admin-cancel?wt.mc_id=DX-MVP-5004336

Hope this helps.

Thanks.

ZHU

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Gerardo Rentería Ga... 25,236 Most Valuable Professional on at

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Hi, good day
I hope this can help you, and give you some hints.

Trials and subscriptions - Business Central | Microsoft Learn

Best Regards
Gerardo

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Steven Renders 5,672 Moderator on at

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I do not think you can do that.

Try to remove any BC paid licenses from all users in the Microsoft Admin Center. Then resync the users in BC. Then remove any non-Cronus companies from all environments. Next create a non-Cronus company and see if it starts a BC trial.

I doubt this will work and I think the only way might be to contact Microsoft support.

However, since you have premium licenses, what's the point of this? With your 'paid' user licenses, you can create 1 production end 3 sandbox environments, and about 100 companies in each environment. So you can surely create a sandbox environment for testing features?

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Khushbu Rajvi. 20,604 Super User 2025 Season 2 on at

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Hope this helps as well:https://learn.microsoft.com/en-us/dynamics365/business-central/trial-signup

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Jainam M. Kothari 15,639 Super User 2025 Season 2 on at

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May this can help : https://learn.microsoft.com/en-us/dynamics365/business-central/dev-itpro/administration/tenant-admin-center-environments

https://learn.microsoft.com/en-us/dynamics365/business-central/dev-itpro/administration/tenant-admin-center-environments-delete

https://learn.microsoft.com/en-us/dynamics365/business-central/dev-itpro/administration/trials-subscriptions

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Vahid Ghafarpour 12,168 Super User 2025 Season 2 on at

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