Small and medium business | Business Central, N...

Activate trial after adding one premium license

(1) Share

Report

Posted on by CU14031505-0

We want to start a trial for Business Central, but there was a mistake before because a premium license was added the first day of the trial to the environment. Thats why the trial ended. We still want to start a trial on the environment. Is it possible to remove the production and sandboxes and start a new environment again so the trial will start again? It seems that adding the licenses once in the database the trial ends. Hopefully a new database can be created while removing all environment. Hope somebody know how to help with this issue. Thanks!

Categories:

Dynamics 365 Business Central

I have the same question (0)

All responses (6)

Answers (0)

Sort by

Suggested answer

YUN ZHU 101,995 Super User 2026 Season 1 on at

Like (1)

Report
Copy link

Link copied!

You can only create a new environment because your environment has been converted to a paid environment.

If you want to repurchase a license, you can cancel your BC subscription first.

Unsubscribe or Remove Business Central

https://learn.microsoft.com/en-us/dynamics365/business-central/admin-cancel?wt.mc_id=DX-MVP-5004336

Hope this helps.

Thanks.

ZHU

Was this reply helpful? Yes No
Gerardo Rentería Ga... 27,280 Most Valuable Professional on at

Like (1)

Report
Copy link

Link copied!

Hi, good day
I hope this can help you, and give you some hints.

Trials and subscriptions - Business Central | Microsoft Learn

Best Regards
Gerardo

Was this reply helpful? Yes No
Suggested answer

Steven Renders 5,698 Moderator on at

Like (0)

Report
Copy link

Link copied!

I do not think you can do that.

Try to remove any BC paid licenses from all users in the Microsoft Admin Center. Then resync the users in BC. Then remove any non-Cronus companies from all environments. Next create a non-Cronus company and see if it starts a BC trial.

I doubt this will work and I think the only way might be to contact Microsoft support.

However, since you have premium licenses, what's the point of this? With your 'paid' user licenses, you can create 1 production end 3 sandbox environments, and about 100 companies in each environment. So you can surely create a sandbox environment for testing features?

Was this reply helpful? Yes No
Suggested answer

Khushbu Rajvi. 22,792 Super User 2026 Season 1 on at

Like (1)

Report
Copy link

Link copied!

Hope this helps as well:https://learn.microsoft.com/en-us/dynamics365/business-central/trial-signup

Was this reply helpful? Yes No
Suggested answer

Jainam M. Kothari 17,024 Super User 2026 Season 1 on at

Like (1)

Report
Copy link

Link copied!

May this can help : https://learn.microsoft.com/en-us/dynamics365/business-central/dev-itpro/administration/tenant-admin-center-environments

https://learn.microsoft.com/en-us/dynamics365/business-central/dev-itpro/administration/tenant-admin-center-environments-delete

https://learn.microsoft.com/en-us/dynamics365/business-central/dev-itpro/administration/trials-subscriptions

Was this reply helpful? Yes No
Vahid Ghafarpour 12,266 on at

Like (1)

Report
Copy link

Link copied!

If any of the responses helped resolve your issue, please take a moment to mark the best answer. This helps others in the community quickly find solutions to similar problems.

To do this, simply click the "Does this answer your question?" button on the most helpful response and like the helpful posts. If your issue is still unresolved, feel free to provide more details so the community can assist further!

Thanks for being an active part of the Dynamics 365 Community!

Was this reply helpful? Yes No