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Activate trial after adding one premium license

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Posted on by CU14031505-0

We want to start a trial for Business Central, but there was a mistake before because a premium license was added the first day of the trial to the environment. Thats why the trial ended. We still want to start a trial on the environment. Is it possible to remove the production and sandboxes and start a new environment again so the trial will start again? It seems that adding the licenses once in the database the trial ends. Hopefully a new database can be created while removing all environment. Hope somebody know how to help with this issue. Thanks!

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Dynamics 365 Business Central

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Vahid Ghafarpour 9,768 Super User 2025 Season 1 on at

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Activate trial after adding one premium license

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Jainam M. Kothari 6,643 on at

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Activate trial after adding one premium license

May this can help : https://learn.microsoft.com/en-us/dynamics365/business-central/dev-itpro/administration/tenant-admin-center-environments

https://learn.microsoft.com/en-us/dynamics365/business-central/dev-itpro/administration/tenant-admin-center-environments-delete

https://learn.microsoft.com/en-us/dynamics365/business-central/dev-itpro/administration/trials-subscriptions
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Khushbu Rajvi. 15,085 Super User 2025 Season 1 on at

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Activate trial after adding one premium license

Hope this helps as well:https://learn.microsoft.com/en-us/dynamics365/business-central/trial-signup
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Steven Renders 5,500 Moderator on at

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Activate trial after adding one premium license

I do not think you can do that.

Try to remove any BC paid licenses from all users in the Microsoft Admin Center. Then resync the users in BC. Then remove any non-Cronus companies from all environments. Next create a non-Cronus company and see if it starts a BC trial.

I doubt this will work and I think the only way might be to contact Microsoft support.

However, since you have premium licenses, what's the point of this? With your 'paid' user licenses, you can create 1 production end 3 sandbox environments, and about 100 companies in each environment. So you can surely create a sandbox environment for testing features?
Gerardo Rentería Ga... 17,784 Most Valuable Professional on at

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Activate trial after adding one premium license

Hi, good day
I hope this can help you, and give you some hints.

Trials and subscriptions - Business Central | Microsoft Learn

Best Regards
Gerardo
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YUN ZHU 81,857 Super User 2025 Season 1 on at

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Activate trial after adding one premium license

You can only create a new environment because your environment has been converted to a paid environment.

If you want to repurchase a license, you can cancel your BC subscription first.

Unsubscribe or Remove Business Central

https://learn.microsoft.com/en-us/dynamics365/business-central/admin-cancel?wt.mc_id=DX-MVP-5004336

Hope this helps.

Thanks.

ZHU