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Error Posting Purchase Invoice from Purchase Order

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Posted on by Ezra Nielsen 810

I am getting this error when I try to post a Purchase Order: 

You cannot use Purchase Header: Order,106118 for this action. The restriction was imposed by the MS-POAPW-01 workflow, Purchase Order Approval Workflow.

The button to Cancel Approval Request is grayed out and Send Approval Request returns the error "No approval workflow for this record type is enabled."

The "Send Approval Request" does work for new Purchase Orders.

I had existing Purchase Orders with receipts and I disabled the workflow to make a change and then renabled it at now the Purchase Order seems to be stuck and will not let me cancel it neither post it.

Thanks

Categories:
Purchasing
  • Rusthy Profile Picture
    Rusthy 20 on at
    RE: Error Posting Purchase Invoice from Purchase Order

    So what did you do to resolve this? Delete entries from the 1550 table?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Error Posting Purchase Invoice from Purchase Order

    Hello,

    I ran into the same issue. So I tried posting with the debugger on to see what was happening. I found that what was causing this was the step in the workflow where the Restricted Record wasn't deleted even though all the necessary approvals were received is still in table 1550. This will not allow the order to post. 

    Potentially, this is happening if an update to the status was done in the back end.

  • Ezra Nielsen Profile Picture
    Ezra Nielsen 810 on at
    RE: Error Posting Purchase Invoice from Purchase Order

    The only solution we have came up with is to make sure there are no open purchase orders when any workflow configuration charges are made. I had to delete the purchase orders that were giving this error.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Error Posting Purchase Invoice from Purchase Order

    Hi,

    i have got similar issue? any one faced and resolved please let me know

    Thank you

    Ramesh

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Error Posting Purchase Invoice from Purchase Order

    I am getting a similar error MS-POAPW-2 Workflow.

    Was this resolved? How?

    Thank you

  • Verified answer
    Tammy Torgerson Profile Picture
    Tammy Torgerson on at
    RE: Error Posting Purchase Invoice from Purchase Order

    Hi Ezra,

    Thank you for submitting. I want to work with you to get this addressed, but I will need some further assistance and collaboration with you. First of all, I want to reproduce the issue in my system so that I can identify a solution. This is going to be a bit more involved than what we are typically able to assist with in forums. Can you open a support incident or work with your partner to open a support incident for this issue?

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