Skip to main content

Notifications

Announcements

No record found.

Service | Customer Service, Contact Center, Fie...
Suggested answer

How to Filter Duration field!

(0) ShareShare
ReportReport
Posted on by 185

Hi All, I hope you all are doing good,
There is a requirement where I need to show only 1 hour, 2 hours, 3 hours... so on option on duration fields.
Can anyone please help me!
following are the option I am getting!

pastedimage1628604932495v2.png

  • Gabriel Dias Junckes Profile Picture
    Gabriel Dias Junckes 2,435 on at
    RE: How to Filter Duration field!

    Hi Jishnu.

    Where is this duration field? If it is on the Work Order Service and you want to use the Rounding Policy. See this: https://docs.microsoft.com/en-us/dynamics365/field-service/create-price-list#duration-rounding-policy--duration-rounding-to 

  • Suggested answer
    Thomas David Dayman Profile Picture
    Thomas David Dayman 11,323 on at
    RE: How to Filter Duration field!

    Im not sure if you could that sort of thing directly on the duration field.

    Possible Solution:

    • Create a custom field with a global option set which has hours from 1 -24 hours
      • Use Business rules, JavaScript or workflows to update the duration field in the background with the hours selected

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Verified Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,431 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,503 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans