Hi,
We're using Dynamics AX 2009 and wondering how best to handle this problem.
We're a manufacturer and purchase lots of items that we consider consumables and not worth counting/tracking. Imagine Nuts and Bolts, Screws and Rivets. These have all been set up as Service Items so we can order them from our suppliers and use their codes on our purchase orders etc. When we receive the invoice they get directly expensed to a Ledger account. The ordering branch has its unique code applied to Dimension 1 so we can track each branches spending.
When every branch ordered these items directly from our suppliers the system has worked perfectly. But we've now started ordering these items in bulk from China and they all come into our Head Office. We then want to transfer them to other branches as needed.
We'd like to use the same process (Transfer Orders) to transfer these parts as that's what we're doing, but we can't add Service items to a Transfer Order. It just returns the error message "Item of type Service is not applicable". I get that they're not stocked so the transfer journal can't transfer 5 boxes between branches as it has no boxes in stock. But we don't care about the stock effect, we just want the expense moved. Ideally the journal moves the cost of 5 boxes from Ledger Account 1234, Dimension A to Ledger Account 1234 Dimension B to stop all the costs being attributed to Head Office.
I've tried changing the items to Type=Item and setting their Inventory Model Group to one that has no Ledger Integration... We can still set the ledger account when we purchase them, and it then lets us transfer them, but this doesn't affect the GL and move the expense...
Has anyone met this situation before? (Hard to believe we're unique) How did you deal with it?
Thanks,
Adam