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Customer experience | Sales, Customer Insights,...
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How to map a capture form dropdown to a text field on the contact?

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My Marketing department has been using Unbounce for years and are very happy with it.. We are implementing Dynamics Marketing so we are going to use Capture Forms to integrate unbounce. However, we are running into a bit of an issue.. All of our forms use Country as a dropdown, but on our Contact and Lead Country is a text field.. 

Has anybody worked out a way to map the value of a dropdown on a source form to a text field in the contact/lead when creating a capture form? 

Thanks

Josh

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  • Verified answer
    cloflyMao Profile Picture
    25,210 on at
    RE: How to map a capture form dropdown to a text field on the contact?

    Hi Josh,

    1. You can create custom option set type field to represent "Country" instead of the default text "Address 1: Country" field and add it to Contact and Lead, then map the drop down to the custom field.

    First we need to create a new form field record for the custom option set field:

    pastedimage1605237274126v2.png

    Map the drop down to the form field record.

    pastedimage1605237400396v3.png

    2. Alternatively, adding an extra hidden "text" Country input field on your form(<input style="display:none">), when user changes the selected option, populate the hidden field with text of the option with javascript.

    Finally, map the hidden field to the default text Country field.

    Regards,

    Clofly

  • Community Member Profile Picture
    on at
    RE: How to map a capture form dropdown to a text field on the contact?

    Your second idea was far less impactful.. Off the idea threw togaether this little script...

    <script>

    function addHiddenField(){

       form = document.querySelector("form");

         plain_country = document.createElement("input");

         plain_country.type = "hidden"

         plain_country.name = "plain_country";

         plain_country.id = "plain_country";

         form.appendChild(plain_country);

         selectlist = document.getElementById("country");

         selectlist.onchange = function() {plain_country.value = selectlist.value;};

    }

    window.onload = function() {

     addHiddenField();

    };

    </script>

    Works great, thanks for the suggestion.

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