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Small and medium business | Business Central, N...
Suggested Answer

How to connect Teams to Relationship Management in Business Central to help Log Call Interactions

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Posted on by 60

Hi All

Does anyone know how I can connect Teams to Business Central so I can log calls using the CRM function is BC?

Seems like a perfect fit.

I have the same question (0)
  • Suggested answer
    Community Member Profile Picture
    on at

    I don't the function exist in standard BC. but you should be able to create a Power Automate / Logic apps that connect to Teams then you just need to call that function from BC

    You can also take look at this blog

    https://community.dynamics.com/business/b/stefanodemiliani/posts/dynamics-365-business-central-and-microsoft-teams-how-to-integrate-them

  • Suggested answer
    Marco Mels Profile Picture
    Microsoft Employee on at

    Hello,

    This does sound like a perfect product suggestion to be logged via https://aka.ms/bcideas . We used to have this question related to Skype calls for which CSS did provide some code suggestions /  workarounds in a very old NAV releases. It may be better to file this as a product suggestions.

    Thanks.

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