web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Small and medium business | Business Central, N...
Suggested Answer

How to connect Teams to Relationship Management in Business Central to help Log Call Interactions

(0) ShareShare
ReportReport
Posted on by 60

Hi All

Does anyone know how I can connect Teams to Business Central so I can log calls using the CRM function is BC?

Seems like a perfect fit.

I have the same question (0)
  • Suggested answer
    Community Member Profile Picture
    on at

    I don't the function exist in standard BC. but you should be able to create a Power Automate / Logic apps that connect to Teams then you just need to call that function from BC

    You can also take look at this blog

    https://community.dynamics.com/business/b/stefanodemiliani/posts/dynamics-365-business-central-and-microsoft-teams-how-to-integrate-them

  • Suggested answer
    Marco Mels Profile Picture
    Microsoft Employee on at

    Hello,

    This does sound like a perfect product suggestion to be logged via https://aka.ms/bcideas . We used to have this question related to Skype calls for which CSS did provide some code suggestions /  workarounds in a very old NAV releases. It may be better to file this as a product suggestions.

    Thanks.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the March Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 1,974 Super User 2026 Season 1

#2
YUN ZHU Profile Picture

YUN ZHU 1,131 Super User 2026 Season 1

#3
Khushbu Rajvi. Profile Picture

Khushbu Rajvi. 628 Super User 2026 Season 1

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans