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I've been asked to let one user manage (add/remove) the members of certain queues. Does anyone know if that's possible and, if so, how I can achieve this? I don't want to make that person an admin unless I really have to.
Our CRM has been set up so all users are in the same business unit, so I'm hoping there's a solution that doesn't involve rights based on business units...
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André Arnaud de Cal...
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Martin Dráb
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