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Microsoft Dynamics AX (Archived)

Unable to post project timesheet of US worker when charging to UK project

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Posted on by 1,212

My client went live in AX Projects 6 weeks ago.  The client is unable to post timesheets of US workers when their timesheets include a line charging a project owned by the UK legal entity.  We did not have a problem with this in the test environment.  The UK is not having this problem in production.  I'm busy comparing the config, but I have not found any smoking guns so far.  Ledger posting groups are the same.  Project categories are the same. Project groups are the same.  Chart of accounts are the same.  Intercompany settings in the Project mgmt & Actng Parameters are the same.  The errors are nonsensical and false.  Sometimes AX says "No account exists for account type Cost for projects" then other times it says "payroll allocation"  in place of "cost".  Other times it says the period is closed but when you check the ledger settings and the underlying modules, the period and modules are clearly open.  Something is causing the error, and AX does not know how to respond. 

This is AX 2012 R2 CU7.

Any ideas?  I would be most appreciative. 

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  • David Massey Profile Picture
    Microsoft Employee on at

    Are your test  and production environments using the same versions?  Intercompany project processes changed starting with CU7.  There two period type which can be closed.  The reporting periods used by timesheets or the fiscal periods used for posting.

  • howalker Profile Picture
    1,212 on at

    Yes, the environments are running the same version.   I"m familiar with the timesheet periods in to which timesheets are segregated by week.  I'm familiar with the ledger periods.  Where is the config for the reporting periods for timesheets you referenced?

  • David Massey Profile Picture
    Microsoft Employee on at

    Closing of timesheet period was a mistake on my part.  Normally we see strange error messages when the reporting period does not exist for the worker.  The payroll/cost accounts are the project ledger posting defined in your US legal entity.  They need to defined by of type "ALL"  or Worker specific as there is no project on this side of the posting projects.  The project posting information will be used by the Vendor Invoice created during the posting of the Intercompany invoice and use those posting account settings.

    The posting period closed message can be generated when module level access has been restricted for the period at either the ledger or project module settings

  • howalker Profile Picture
    1,212 on at

    The strange thing is that timesheets for the same employee will post with no problems if all the timesheet lines are charging US-based projects.  The moment you add a UK project to the timesheet, the errors begin.

  • David Massey Profile Picture
    Microsoft Employee on at

    Do you have any customizations or 3rd party products installed?  Are you sharing of data via virtual company?

    If you see the ledger account issue only for intercompany postings, it would appear that your ledger accounts are not setup correctly.

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