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Dynamics 365 Community / Forums / Dynamics 365 general forum / System theme cannot be...
Dynamics 365 general forum

System theme cannot be updated - Configuration Migration tool

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Posted on by janub2010 505

20:53 UpdateToCrm - Result: False - Entity: theme - Update to CRM failed for ID 581ba8b5-f3cf-422e-8030-e2a645b39971 failed with error : System theme cannot be updated.
20:53 Update Record - Result: False - Entity: theme - Update to theme ID: 581ba8b5-f3cf-422e-8030-e2a645b39971 FAILED with Error : System theme cannot be updated.
20:53 ImportEntity - Result: True - Entity: Theme - Switching Insert to Update ( Matched on Source ID ) for Theme, name = CRM Orange Theme, Matched to ID: 6706240e-d78b-4278-814e-fdb8c89f220f
20:53 UpdateToCrm - Result: False - Entity: theme - Update to CRM failed for ID f499443d-2082-4938-8842-e7ee62de9a23 failed with error : System theme cannot be updated.
20:53 Update Record - Result: False - Entity: theme - Update to theme ID: f499443d-2082-4938-8842-e7ee62de9a23 FAILED with Error : System theme cannot be updated.
20:53 UpdateToCrm - Result: False - Entity: theme - Update to CRM failed for ID 6706240e-d78b-4278-814e-fdb8c89f220f failed with error : System theme cannot be updated.
20:53 Update Record - Result: False - Entity: theme - Update to theme ID: 6706240e-d78b-4278-814e-fdb8c89f220f FAILED with Error : System theme cannot be updated.

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  • Verified answer
    Chris Knowles Profile Picture
    Chris Knowles on at

    Hello,

    It appears that you are attempting to change the default theme instead of creating a new one (since there is no question and just an error log).

    Please see here for the guidance on creating themes in Dynamics 365 Customer Engagement and remove any customizations you may have made to the default theme per the error messages above.

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