Queue items not showing on dashboard

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Posted on by Thomas Jeavons

I have added a list into a dashboard that has the settings to show Queue items, and a view that has been shared with both the user and the team they are a part of.

When they go to their dashboard they are unable to see any items in the list. However, when they click /see all records/ all the items show up on the next page in the correct view.

Why would these items show when they click through but not pull through onto the dashboard?

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Vetle W 10 on at

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Queue items not showing on dashboard

Hey! Just want to leave this comment so if anyone need a solution.
I went into personal settings and changing amount of records on each page from 50 to 250. After doing this I now see everything in the list view in the Dashboard.
Thomas Jeavons 9 on at

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Queue items not showing on dashboard

There is currently no fix that I am aware of, other than just not using queues in dashboards.
Vetle W 10 on at

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Queue items not showing on dashboard

I have the exact same problem. Have you found a solution to this?
Yoop 114 on at

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Queue items not showing on dashboard

We have a similar problem.

A view of Queue Items on a dashboard shows rows, but opens the Queue record when you select a row instead of the item. It works from Advanced Find or from the "See all records" on the dashboard.