Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Microsoft Dynamics CRM (Archived)

Closing Unified Service Desk crashes Skype for Business

(0) ShareShare
ReportReport
Posted on by

Hi All,

I am using Unified service desk application with skype conversation docking into it using Lync SDK. When I am closing Unified Service Desk after docking is complete ( Note: especially if Skype is in presenting mode) , My Skype for business is stopped working (crashes) and restarting.. :(

I need some clue why this is happening.

Note: I am also ending the conversation (conversation. End()) like undocking, when closing USD.

Thanks in advance. :)

*This post is locked for comments

  • Suggested answer
    ansrikanth Profile Picture
    3,115 on at
    RE: Closing Unified Service Desk crashes Skype for Business

    Hi

    Remove USD from equation for the time being. What is happening if you use a simple wpf application and do dock, Close wpf application? I some how feel like there is some problem in using the lync libraries it self (potentially some memory leak). Check the event viewer once, there is a high chance you might see some error over there.

    Happy coding !!

    -Srikanth

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

🌸 Community Spring Festival 2025 Challenge Winners! 🌸

Congratulations to all our community participants!

Adis Hodzic – Community Spotlight

We are honored to recognize Adis Hodzic as our May 2025 Community…

Kudos to the April Top 10 Community Stars!

Thanks for all your good work in the Community!

Leaderboard > Microsoft Dynamics CRM (Archived)

#1
Mohamed Amine Mahmoudi Profile Picture

Mohamed Amine Mahmoudi 83 Super User 2025 Season 1

#2
Community Member Profile Picture

Community Member 52

#3
Victor Onyebuchi Profile Picture

Victor Onyebuchi 6

Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans