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Microsoft Dynamics CRM (Archived)

Closing Unified Service Desk crashes Skype for Business

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Hi All,

I am using Unified service desk application with skype conversation docking into it using Lync SDK. When I am closing Unified Service Desk after docking is complete ( Note: especially if Skype is in presenting mode) , My Skype for business is stopped working (crashes) and restarting.. :(

I need some clue why this is happening.

Note: I am also ending the conversation (conversation. End()) like undocking, when closing USD.

Thanks in advance. :)

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  • Suggested answer
    ansrikanth Profile Picture
    3,115 on at

    Hi

    Remove USD from equation for the time being. What is happening if you use a simple wpf application and do dock, Close wpf application? I some how feel like there is some problem in using the lync libraries it self (potentially some memory leak). Check the event viewer once, there is a high chance you might see some error over there.

    Happy coding !!

    -Srikanth

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