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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Html tables in email m...
Customer experience | Sales, Customer Insights,...
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Html tables in email mobile version

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Posted on by Ipek G 53

Hello All,

I added an HTML table in an email.  It displays correctly when displaying on the desktop, but when I view the email on a phone, the columns are stacking.  I'm assuming D365 is adding some styling to the email that is causing the stacking but when I look at the HTML view in the editor, I don't see anything in the <style> section that would cause it.  Is there a way to prevent the stacking? 

Thanks for any assistance!

I have the same question (0)
  • Haig Liu Profile Picture
    Haig Liu Microsoft Employee on at

    Hi Ipek G,

    Could you provide me with the code and style of the HTML table? I think it's the different screen sizes that cause the display problems.

  • Verified answer
    Haig Liu Profile Picture
    Haig Liu Microsoft Employee on at

    Hi Ipek G,

    The easiest way to do this is to look for the target table (or whatever) code in the HTML and delete the " class=”outer” " code behind "<table”.

    pastedimage1665479923297v1.png

    This is because marketing emails are mobile responsive, so your content is stacked left to right and then top to bottom to make it easier to read the email on a smaller screen size. So if you want to get rid of it, the quickest way is to get rid of the default class.

    Or you can try to change the default “outer” class, but so far, I haven't found where to modify it.

  • Ipek G Profile Picture
    Ipek G 53 on at

    Thanks Haig. The HTML tables on mobile now display without stacking. I have marked your answer as Verified.

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