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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / How to get email notif...
Microsoft Dynamics AX (Archived)

How to get email notification for Change based alerts ?

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Posted on by Faqruddin 1,883

Dear all,

I have successfully configured batch group, smtp and email parameters for sending emails from AX. I'm receiving emails from my test job. Now I need to know how to get notifications for change based alerts. I have a new batch group say Alerts and default AOS also selected. I assign this Alerts batch group to System Admin--->Periodic-->Alerts-->change based alerts. And also done email template for Organization Admin--->Alerts---> Alert Parameter with batch group Alerts selected in General within the same form.  I created one change based alert for notification and assign email id in vendors when Currency is changed. The problem is systems is pop-up the notification in the corner of the screen but I can't receving same alert to email id. I check the email sending status is waiting then after sometime it turns to failed. Please help me to resolve this problem.


Best Regards,

Faqru Shaik

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I have the same question (0)
  • Douglas Noel Profile Picture
    Douglas Noel 3,905 on at

    Hi Faqru,

    have had the same problem. Seen this so often.......

    In my case there was a authentication problem against the SMTP server. But this is never shown to you, because the exception neither is logged nor it is shown. Only the status is changed to failed.

    So I take the code from the relevant eMail Bath class in a own Test Class (running On Server) and started debugging.

    And voila. Send throws an execption (and the real exception text could be seen in the debugger)

    This seems to be a really annoying problem.

    It seems to be better to log the exception somewhere instead of suppressing it.

    For that case we have coded some "Test-Button" to check the setup.

    regards

    Douglas

  • Faqruddin Profile Picture
    Faqruddin 1,883 on at

    Thanks for your reply Douglas. This is really a annoying problem for me because everything is configured but the only the sending status is turns failed. I'm eagerly waiting for suggestions from experts.

  • Community Member Profile Picture
    Community Member on at

    Hi Faysal

    Do you get solution? I am stuck in same problem

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