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Finance | Project Operations, Human Resources, ...
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General Ledger posting random numbers when posting customer settlement

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Posted on by 10

Hey

We currently use Dynamics AX 2012 R3

In the last few weeks we are seeing the following:

when a user is processing customer payments and settlements transactions are fine in the AR subledger, however, in the General Ledger we see random numbers posting in their trillions.  As an example 

Journal Type Debit Credit
BRV10788741 Customer settlement 2,936,004,289.71 0.00
BRV10788741 Customer settlement 12,099,656,217.86 0.00
BRV10788741 Customer settlement 0.00 1,277.82
BRV10788741 Customer settlement 0.00 15,035,659,229.75

If you total the two debits and deduct the high value credit the value is 1,277.82 debit

Its very odd and i haven't come across this before.  Any thoughts?

I have the same question (0)
  • Martin Dráb Profile Picture
    237,874 Most Valuable Professional on at

    Are all the amounts in the same currency? Maybe an invalid exchange rate is causing the problem.

  • Adele Mitchell Profile Picture
    10 on at

    Yep all the same currency

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