General Ledger posting random numbers when posting customer settlement

(0) Share

Report

Posted on by Adele Mitchell

Hey

We currently use Dynamics AX 2012 R3

In the last few weeks we are seeing the following:

when a user is processing customer payments and settlements transactions are fine in the AR subledger, however, in the General Ledger we see random numbers posting in their trillions. As an example

Journal	Type	Debit	Credit
BRV10788741	Customer settlement	2,936,004,289.71	0.00
BRV10788741	Customer settlement	12,099,656,217.86	0.00
BRV10788741	Customer settlement	0.00	1,277.82
BRV10788741	Customer settlement	0.00	15,035,659,229.75

If you total the two debits and deduct the high value credit the value is 1,277.82 debit

Its very odd and i haven't come across this before. Any thoughts?

All responses (2)

Answers (0)

Adele Mitchell 10 on at

Like (0)

Report

RE: General Ledger posting random numbers when posting customer settlement

Yep all the same currency
Martin Dráb 231,821 Most Valuable Professional on at

Like (0)

Report

RE: General Ledger posting random numbers when posting customer settlement

Are all the amounts in the same currency? Maybe an invalid exchange rate is causing the problem.