Hi, does anyone know if there is a way to create debits while settling customer payments in D365?
We have several large accounts that routinely pay multiple invoices in full, and take multiple unrelated deductions / chargebacks, on the same payment. We need a way to settle the full invoice balances, and create separate debits for the deductions / chargebacks, so the net total equals the payment amount.
Very simple example I've been using: we receive a customer check for $100.00, has an open invoice for $150.00; we need a way to settle $150.00 against that invoice, but post the remaining $50.00 as a separate debit transaction for that customer.
I assume the vouchers in customer payment journal lines are to enter the check totals from each customer in the credit column, so although there is a debit column there, I haven't tried using it, as the debits we want to post would be part of the same check as the credits. So, I've been looking to do this in the Settle Transactions form. At some point (I don't remember what I did) I got it to apply $150.00 to an invoice while showing a payment of only $100.00, but I later found that it forced the remaining $50.00 into a cash discount on the invoice.
Any suggestions would be welcome. Thanks!
