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Posted on by Kimberly Marreros Microsoft Employee

I continue to see the following error message: "The Guides solution that your Hololens app connects to is out of date, Contact your admin to update this solution"

I operate from within the dc tenant with the accoun kmarreroschu@dc.microsoft

I have already:

- downloaded Guides D365 updates in HL2 unit

- Used the tool to "Get updates"

- Updated Window 10 in HL2 unit

- contacted the Security engineer that provides access (He mentioned that the latest app should have been updated on the device automatically)

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RyanN Microsoft Employee on at

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Hi Kimberly

You need to update the Guides solution on the powerplatform to be compatible with the version of the app you are running.

See here for instructions on updating: docs.microsoft.com/.../upgrade

And here for compatability table: docs.microsoft.com/.../admin-apps-solution-compatibility

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Shiho Fujita on at

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Have you checked the current version?

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