web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Finance | Project Operations, Human Resources, ...
Unanswered

Microsoft Dynamics GP2016R2 Crash After Installing Windows 10 updates

(0) ShareShare
ReportReport
Posted on by 40

Hello All,

My Microsoft Dynamics GP2016R2 working fine untill  i installed the windows 10 update "KB4556799" and  "KB4552931" on my work station work station respectively.After installing the updates GP2016R2 crashed,even i am not able to login in my company.

Once i uninstall the updates from work station then GP2016R2 Runs fine.

Please share the information regarding any change i have to made on my GP after installing the windows 10 updates.

Categories:
I have the same question (0)
  • Richard Wheeler Profile Picture
    75,850 Moderator on at

    I have not heard of this before. You could try applying the windows updates again and then do a repair of GP. If the problem persists then uninstall GP and reinstall. Checking the event viewer will give you an idea of why it is crashing.

  • Deepak T Profile Picture
    40 on at

    Hello All,

    On further dig into GP2016R2 Crash issue i found that "Microsoft.Office.Interlop.Word.DLL" casuing the problem.when i repaired microsoft office 365 installation

    the problem got resolved.But when i restart my computer GP2016R2 again crashed.

    I again repaired microsoft office 365 installation it work fine.So i need to repair my office installation when ever my computer restart.

    I don't understand why i need to  repair my office installation every time my computer restart.

    Please share thought.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 449 Super User 2025 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 422 Most Valuable Professional

#3
BillurSamdancioglu Profile Picture

BillurSamdancioglu 239 Most Valuable Professional

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans