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Customer experience | Sales, Customer Insights,...
Suggested Answer

cant find AppSettings

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Posted on by 35

I cant find productivity tools :(

I have in Power Platform Updates 2020 release wave 2 ON (using CRM Dynamics 365 cloud)

And I created 2 days ago CRM Hub (production version) but cant find AppSettings as in Your picture (just CORE and TRANING)

and I created CRM Hub ( testing version) and here I can find AppSetting but it has (Sales, AppSettings, Sales insign settings and Help and support)

What I missing?

I have the same question (0)
  • Suggested answer
    LuHao Profile Picture
    40,892 on at

    Hi DDarius,

    The default sitemap of Sales Hub includes four areas: Sales, AppSettings, Sales insign settings and Help and support.

    So we need to edit your Sales Hub sitemap.

    1. If you want to make the site map of CRM Hub (production version) into CRM Hub (testing version).

    You can add the CRM Hub (testing version) sitemap to a solution, export it, and then import it into the CRM Hub (production version).

    Open the CRM Hub (testing version), go to Advanced Settings > Solutions, new a solution, then add existing > site map, select Sales Hub.

    pastedimage1607915592157v2.png

    pastedimage1607915576663v1.png

    pastedimage1607915671620v3.png

    Save and Export the solution, select unmanaged solution.

    pastedimage1607915697237v4.png

    pastedimage1607915852115v6.png

    Open the CRM Hub (production version), go to Advanced Settings > Solutions, import the solution.

    pastedimage1607915758238v5.png

    Publish all customizations.

    pastedimage1607915883232v7.png

    The site map of CRM Hub (production version) will become exactly the same as CRM Hub (testing version).

    2. If you want to just add AppSettings group to the CRM Hub (production version) site map, we can only add sub area one by one manually.

    Edit the site maps of both production version and testing version, add the AppSettings group for the production version site map, and then follow the AppSettings group of the test version sitemap to add sub-areas to the production version sitemap, their Entity or URL and Icon are exactly the same as those of the test version site map. In addition, their privileges need to be configured.

    pastedimage1607925327822v9.png

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