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Call center / sales order

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Posted on by abdulaziz.alesaei

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Hello

I am working on Call center and I Have this question ( after I put the payment can I make the picking list /picking registration / invoice to be completed automatically) after the payment

if anyone knew how to make it automatic even if 1 of this prosses

thanks for the help

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André Arnaud de Cal... 301,210 Super User 2025 Season 2 on at

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Hi Abdulaziz,

Can you explain your question? What do you mean with "completed automatically"? What do you mean with "how to make it automatic even if 1 of this prosses"?

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abdulaziz.alesaei 342 on at

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Hi Andre

what i mean is in the call center when you create sales order you have to select a payment

and complete it and submit the payment

can I make this moves happen automatically

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Ramune on at

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Hi Abdulaziz,

There is no possibility to Complete Payment, Picking and Invoicing automatically in standard.

I would leave this for the community to answer. Let's see if anybody can advise anything.

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abdulaziz.alesaei 342 on at

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Hi Ramune

what about the payment (complete and submit )

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Ramune on at

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Hi Abdulaziz,

if you have 'Enable order completion' parameter on Call center enabled, you must enter your payment and submit it manually. If this parameter is disabled, you do not must enter payment and order can be picked-up or invoiced (manually). At this time Complete button is not displayed. This is the process in standard, but still there is nothing done automatically.

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