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Session Id :
Finance | Project Operations, Human Resources, ...
Suggested answer

Call center / sales order

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Posted on by 342

Hello 

I am working on Call center and I Have  this question ( after I put the payment can I make the picking list /picking registration / invoice to be completed automatically) after the payment  

if anyone knew how to make it automatic even if 1 of this prosses   

thanks for the help 

  • Suggested answer
    Ramune Profile Picture
    on at
    RE: Call center / sales order

    Hi Abdulaziz,

    if you have 'Enable order completion' parameter on Call center enabled, you must enter your payment and submit it manually. If this parameter is disabled, you do not must enter payment and order can be picked-up or invoiced (manually). At this time Complete button is not displayed. This is the process in standard, but still there is nothing done automatically.

  • abdulaziz.alesaei Profile Picture
    342 on at
    RE: Call center / sales order

    Hi Ramune

    what about the payment (complete and submit )

  • Suggested answer
    Ramune Profile Picture
    on at
    RE: Call center / sales order

    Hi Abdulaziz,

    There is no possibility to Complete Payment, Picking and Invoicing automatically in standard.

    I would leave this for the community to answer. Let's see if anybody can advise anything.

  • abdulaziz.alesaei Profile Picture
    342 on at
    RE: Call center / sales order

    Hi Andre

    what i mean is in the call center when you create sales order you have to select a payment pastedimage1595831506954v1.png

    and complete it and submit the payment 

    pastedimage1595831652803v2.png

    can I make this moves happen automatically 

  • André Arnaud de Calavon Profile Picture
    292,978 Super User 2025 Season 1 on at
    RE: Call center / sales order

    Hi Abdulaziz,

    Can you explain your question? What do you mean with "completed automatically"? What do you mean with "how to make it automatic even if 1 of this prosses"?

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