Can not sync Account from D365 Sales Professional to Business Central

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Posted on by HungPham

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Hi,

We integrated D365 Sale Professional with Business Central. We could sync Customer from Business Central to Account (D365 Sales).

But when we create Account on D365 Sales, then we click button "Dynamics 365 Business Central"

Browse open a new Business Central tab, and show error message " Coupled record not found. Check integration synchronization errors if you have turned Synch. Only Coupled Records off. Page Dataverse Redirect has to close."

How could we fix this error? Thanks you in advance.

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Community Member Microsoft Employee on at

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RE: Can not sync Account from D365 Sales Professional to Business Central

Hi,

You can refer following document:

Troubleshooting Synchronization Errors - Business Central | Microsoft Docs

Regards,

Leah Ju