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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Process for accepting ...
Microsoft Dynamics AX (Archived)

Process for accepting customer deposit or prepayment on a project (*not* Retail)

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Posted on by howalker 1,212

AX 2012 R2 CU7:  My client routinely asks for a deposit from their customer when a project is proposed.  My client clearly states that he does not want to generate an invoice because he does not know if the client will accept the proposed project, plus, the client may not know all the specifics of the master data that would be required to generate an invoice.  The request for the deposit is contained in the project proposal document.  If the customer accepts the proposal, the customer signs the contract and gives the client the deposit using a check.  No invoice is generated.  The deposit should be held until the end of the project.  The deposit should be applied to the final billing, reducing the net amount due from the client.  The deposit needs to keep the project ID on the posting for future reference.  How can I do this?  This is **NOT** using the Retail module.  It needs to be done in Project Management and Accounting and/or Cash & Banking.  

 

Thanks!

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  • Suggested answer
    RamK Profile Picture
    RamK 2,580 on at

    Refer daxusers.wordpress.com/.../customer-prepayment-payment-in-ax-2012. This process can be used for projects also.

  • howalker Profile Picture
    howalker 1,212 on at

    My client has given me updated instructions.  Once the end customer agrees to the proposal and signs the contract, then my client will create an invoice.  I have read the document in the link.  It does not appear to me that any invoice, or any document for that matter, is generated and sent to the customer.  Is a hardcopy invoice generated?  The end customer wants an invoice to process through its Accounts Payable team in order to generate a deposit payment to my client.    

  • Suggested answer
    David Massey Profile Picture
    David Massey Microsoft Employee on at

    With these updated requirements, Time and material projects can use the Customer Advance functionality in Project Management and accounting.  When you apply the deposit to a invoice us left up the individual generating the invoices.

  • howalker Profile Picture
    howalker 1,212 on at

    I do not have the option in AX to exclude the customer advance.  It is treated as a prepayment and the first billable transactions that come along are going to net against that prepayment.  I can't exclude the use of this advance / prepayment until my desired date.  This is really a deposit that should be held until the end of the engagement.  

  • David Massey Profile Picture
    David Massey Microsoft Employee on at

    I'm assuming you are batch processing the invoice proposals by this statement.  If you create them interactively, you can unmark the customer advance during the creation of the invoice proposal.

  • howalker Profile Picture
    howalker 1,212 on at

    Ah!  I see my error.  Thank you!  

  • Verified answer
    David Massey Profile Picture
    David Massey Microsoft Employee on at

    Since these are time and material projects, you can filter out the Fixed Price and Investment projects in the batch and not include On-account transactions.  This should give you the same results.

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