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Reversing item charges on a posted invoice

Posted on by

An invoice has been posted and now we are realizing that the charge value is not correct. We like to correct this value.

Once the item charge correction is applied, the unit cost of an item should reflect the correct charge value.

Is there any way to correct the item charges without cancelling the posted invoice? There is CORRECT function available on posted invoice document. However, I believe that it is going to create a new invoice and cancel the existing invoice. This may not be something we want at this moment.

Thanks in advance for your assistance and feedback.

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  • mbharodia Profile Picture
    mbharodia on at
    RE: Reversing item charges on a posted invoice

    Thank you so much for your help. This worked very well!!!

  • Hannes Holst Profile Picture
    Hannes Holst 5,767 on at
    RE: Reversing item charges on a posted invoice

    Hi,

    You could create a Credit Memo containing the Item Charge only.
    Using Item Charge Assignment, you can apply the Item Charge of the Credit Memo against the same transactions the invoice is for.

    After that you can create a new invoice with the correct amount.

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