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Service | Customer Service, Contact Center, Fie...
Suggested Answer

Crews on schedule Board Error.

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Posted on by 133

I have added a new crew to the schedule board, we completed their first boking fine but when I try to add another we get the below pop up. 

"The start, end, or arrival time of this booking cannot be updated directly. Crew member's bookings are automatically updated when changes are made to the leader's booking".

What do I need to change. 

  • Suggested answer
    Matt1405 Profile Picture
    133 on at

    Resolved it.

    I needed to allocate the job to the crew leader and then the crew.

  • Suggested answer
    Matt1405 Profile Picture
    133 on at

    Fixed it, you need to add to the crew leader and then right click to adjust to the related crew.

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