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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Show average time to r...
Service | Customer Service, Contact Center, Fie...
Suggested Answer

Show average time to resolve a case inside a tile in dashboard

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Posted on by Cedric12 5

Hello, 

how can I show an aggregating data on dashboard in a tile .

For example I want to show in a dashboard: -the average time to resolve a case                                              

                                                                       -the average time to respond to a case

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    Community Member on at

    Hi Cedric12,

    Maybe you can refer the following link: 

    View and understand Customer Service Analytics | Microsoft Docs

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