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Integration Dynamic 365 with outlook

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Posted on by 50

Hi guys, 

My question is that I registered a trial account for trial dynamic 365. And I cannot fine the outlook app on the system so I went to add-in and find nothing. 


I googled it and someone said I could check the product license. 

It shows "This user doesn't have an Exchange Online license."


I tried many other methods, like connect to the outlook mailbox but it shows like this.


Can some one help


  • Suggested answer
    Sapna Girish Profile Picture
    Sapna Girish 200 on at
    RE: Integration Dynamic 365 with outlook

    In order to use Dynamics 365 App for Outlook, we need to connect Exchange with Dynamics 365.

    This means that you should have an Exchange license as well.

  • LuHao Profile Picture
    LuHao 40,832 on at
    RE: Integration Dynamic 365 with outlook

    Hi partner,

    You can apply for a 30-day trial of Office 365.



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