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Customer experience | Sales, Customer Insights,...
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Recover Survey Projects from user who has left the Organisation

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Posted on by 25

Hi,

We have few customer voice survey projects which are owned by an individual. The survey projects had been shared with few others, and has created a group of members in office365. Unfortunately, all of them in the group have left the organisation. Now we are not able to access the surveys, we can just see the records in Customer voice project table in dataverse. We tried adding ourselves to the group in O365 groups but was not helpful.  Is there anyway that I can use to recover/access those Survey projects?

Any advise on this is highly appreciated. Thank you.

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