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Finance | Project Operations, Human Resources, ...
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When trying to post an invoice based on a sales order, what does "!" mean?

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Posted on by 436

We have several users with Accounts Receivable and Accounts Receivable Manager user roles. When they look at an open order with several still open order lines, click on "Invoice" - some see the list of Sales Order lines eligible for invoice, yet others see none. Filters are identical. The only difference is the appearance of "!" in an unnamed field under "Options", but it looks to be inert and doesn't display any error text:

pastedimage1652974382410v1.png

On AX with a GUI, this appears to be a yellow triangle with the exclamation mark on board, which if you click it, will show an error message. On Dynamics 10.0.26, it appears to be completely inert. Any ideas how we get to know what's stopping invoicable order lines from being displayed?

Ian W.

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  • Verified answer
    abdultp Profile Picture
    867 on at
    RE: When trying to post an invoice based on a sales order, what does "!" mean?

    Hi Ian,

    While generating the invoice against sales order for which packing slip/ delivery note is not posted and  the 'Quantity' in 'Parameter' section is selected as Packing slip/ delivery note then "!" in an unnamed field will appear and there won't be any lines available below for posting.

    pastedimage1652977922695v1.png

    If the quantity is selected as 'All' then it's not restricted to delivery note quantity but the ordered quantity. You can select the required lines and generate the invoice against it.

    pastedimage1652978495291v2.png

    Regards,

    Please mark this thread as verified if the answer is helpful.

  • Ian Waring Profile Picture
    436 on at
    RE: When trying to post an invoice based on a sales order, what does "!" mean?

    Abdul - Superstar! Thank you.

    Ian W.

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