Sales ID associated to a Site ID - GP 9.0 SP4

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Posted on by Jeff Boughton

Hello,

This may be a simple question but I have racked my brain over it for over an hour and I thought to reach out to the professional community.

In Dynamics GP 9.0, we have several ORDER Sales ID types setup (to classify different order types). Currently, one of our order types (LOANERS) when chosen in the Sales Transaction Entry, automatically changes the default site from WH01 to WH02. I need to change this so that the ORDER sales id type of LOANERS leaves it on WH01 as the default site.

Can anyone help me with this? I have tried looking in SETUP, SALES, CARDS, etc but cannot find the right place.

Thanks!

Jeff Boughton, MCSA, VCP, A+, N+, Server+
Manager, Information Technology
Synthes (Canada) Ltd.

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Tim Foster 8,515 on at

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Do your Customer Address Cards have Sites set? They will override the default Site setting in Sales Order Processing Setup. There is no default Site setting by Sales Document type (to my knowledge).

Tim

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Victoria Yudin 22,769 on at

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Jeff,

Tim is right, it's not the transaction Type or Type ID that determines the Default Site ID on the Sales Transaction Entry window. There is one Site ID default possible in Sales Order Processing and it is global to all sales transaction types and ID's. That default (if it's set) will be overridden by the Site ID specified for the customer's Ship To address. I suspect this may be what is happening.

However, if you actually see the Default Site ID change as soon as you change the Order Type ID, then you have a customization or add-in product causing that behavior - this is not standard GP functionality.

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Jeff Boughton on at

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Thank you both Tim and Victoria. Victoria, you nailed it right on the nose with the line "then you have a customization..." I went through the customizations and asked a few people who have been here a LONG time and it turns out a customization was written a long time ago to make this happen. I should have thought of this but it alluded me. Thanks for your time in directing me to the solution.

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