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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / How can i change the O...
Customer experience | Sales, Customer Insights,...
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How can i change the Order Status Reason

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Posted on by Motorplus 5

I have changed the order status reason as Completed , but it was my fault. The order is still in operation and i would like to change it.

Order is not fulfilled but now it seems fulfilled in CRM system. How can i get it back?

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  • Suggested answer
    XM-22040801-0 Profile Picture
    XM-22040801-0 11 on at
    RE: How can i change the Order Status Reason

    Hello,

    You can create an on-demand workflow with the action "Change record status to".

    Activate it and run it on the fulfilled order.

    See:

    pastedimage1681129991108v2.png

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