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During the payroll posting process the reports froze/crashed. Some of the reports printed with missing account numbers. See below.
What can cause this?
Please advise
Thanks
Hello-
Thank you for submitting your question on the Forums. In general, posting interruptions can cause reporting issues like you are seeing due to missing or corrupted data. This could be why some of the reports were missing account numbers. With that said, do you continue to see this issue with the report(s) when posting? If so, the reports and/or forms dictionaries may have been corrupted. You could first to try sync them using GP Utilities, and if that does not work, you may need to recreate them. Here are the KB articles to re-create the Reports and Forms dictionaries:
How to re-create the Reports.dic file in Microsoft Dynamics GP:
support.microsoft.com/.../850465
“How to re-create the Forms.dic file in Microsoft Dynamics GP”:
support.microsoft.com/.../951767
I hope this information is helpful, but let us know if you have any further questions. Have a great day!
Adam G.
Microsoft Dynamics GP
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