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Hello,
Not sure if I'm in the right area to ask this question. But my question is: " I ran the reconcile Account payables to GL and have a payment without a matching general ledger entry. How do I correct this?"
Thanks
Now that you have identified the transaction with the Reconcile to GL routine, you'll need to research it to identify what the root cause/resolution is.
Common issues I have seen is a financial batch that is unposted and/or in Batch Recovery. If that isn't it, the next step is to look to see if there is a hole in the Audit Trail Code that would point to a GL batch inadvertently being deleted.
Less common on the payment side is that the distribution is wrong and there being an error with the account not matching the distribution type. [The CASH distribution type = checkbook account / the PAY distribution type = payables account).
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