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Service | Customer Service, Contact Center, Fie...
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Assing more roles in Dynamics Sales 365

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Posted on by 35

Hello,

I need to assing more roles in a salesperson  user.

She needs:

- Assign accounts,

-Assign Oportunities.

-Delete Oportunities.

How is the best think to do it?

Is there any role that can use?

I have the same question (0)
  • CRMJetty Profile Picture
    3,512 on at
    RE: Assing more roles in Dynamics Sales 365

    Hello,

    Read This Article : Create users and assign security roles

    I hope it helps.

  • Amanson Profile Picture
    35 on at
    RE: Assing more roles in Dynamics Sales 365

    Thank you Brandon

  • Verified answer
    Brandon Sambat Profile Picture
    on at
    RE: Assing more roles in Dynamics Sales 365

    There isn't a specific role that can delete opportunities.   Any role can be setup with the ability to delete opportunities as this is a Delete privilege.

    pastedimage1619813247693v1.png

  • Amanson Profile Picture
    35 on at
    RE: Assing more roles in Dynamics Sales 365

    Sales person plus can assign accounts and oportunities. 

    I only need to add delete oportunities.

    What is the name of role that can delete oportunities?

    Thanks to all.

  • gisiquei Profile Picture
    on at
    RE: Assing more roles in Dynamics Sales 365

    Hello,

    You can create a new security role, but it I would prefer to use an existent one (can be copied from an existent one) and after that you could edit the privilege levels (remove/add privilege levels) .

    after adjusted the above security role, you can assign to the users.

    Remember the privileges are cumulative, hence the users can have one or more security roles with no problem.

  • Suggested answer
    Arun Vinoth Profile Picture
    11,615 Moderator on at
    RE: Assing more roles in Dynamics Sales 365

    You can create a new Security role to include these privileges - if only few salespeson will get it. So you can assign them the new role when needed.

    If all salesperson can get it, then edit the existing salesperson security role - to include these privileges.

    docs.microsoft.com/.../create-edit-security-role

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