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Microsoft Dynamics CRM (Archived)

How field service entities relate to other module entities of dynamics 365 ?

Posted on by Microsoft Employee

Hi,

i want to know all the touching points ( in terms of entities ) of field service module with other module entities.

Work Order, i have found out but agreement, Order, Actuals, I have no idea where they are coming from 

Thanks,

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  • Suggested answer
    Abi Shende Profile Picture
    Abi Shende 40 on at
    RE: How field service entities relate to other module entities of dynamics 365 ?

    This blog post has the ERD that includes all entities related to Work Order.

    msdyn.blogspot.com/.../dynamics-365-field-service-data-model.html

  • moko33 Profile Picture
    moko33 1,784 on at
    RE: How field service entities relate to other module entities of dynamics 365 ?

    You could use Entity Relation Diagram Creator from XRM Toolbox to create a diagramm including related entities outside field service solution.

    Keep in mind that you will find a lot of "technically" related entities as well which you can manually delete from resulting diagramm.

  • Thomas David Dayman Profile Picture
    Thomas David Dayman 11,323 on at
    RE: How field service entities relate to other module entities of dynamics 365 ?

    Is your question referring to what Field Service Entities are related to the Out of the box CRM Entities?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: How field service entities relate to other module entities of dynamics 365 ?

    Yes, i have already gone through the link which u referred. But if u can see answers of these questions were not covered in those posts.

  • Suggested answer
    Thomas David Dayman Profile Picture
    Thomas David Dayman 11,323 on at
    RE: How field service entities relate to other module entities of dynamics 365 ?

    Ive seen you have made a few posts on Field Service.

    Please read this user guide for an overview on Field Service:

    neilparkhurst.com/.../field-service-user-guide

    Let me know if you want more info

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