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Finance | Project Operations, Human Resources, ...
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Dual Write core app error-Error in AX response parsing - requested Key value Not Found

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Posted on by 1,505
Hi All, 
 
We are getting the below error in CE when they are updating the Customer data , it will flow to D365F&O through DualWrites.
We have verified the CustomerV2 dualwrite is in running state.
Please advice how we can resolve this issue:
 
Error:
 
Exception Message: Dual Write core application error-Error in AX response parsing - requested Key value Not Found
ErrorCode: -2147220891
HexErrorCode: 0x80040265
ErrorDetails: 
    OperationStatus: 0
    SubErrorCode: -2146233088
    Plugin: 
        ExceptionFromPluginExecute: Microsoft.Dynamics.Integrator.DualWriteFpRuntime.Plugins.PreCommitPlugin
        ExceptionRetriable: False
        ExceptionSource: PluginExecution
        OriginalException: PluginExecution
        PluginTrace: _state,msdyn_language,lvt_totalconfirmedreceipts,lvt_customergroup,msdyn_onetimecustomer,msdyn_invoiceaddress,opendeals_state,lvt_totalpayments_base,businesstypecode,lvt_collectionagainstinvoice_state,lvt_balance_base,lvt_totalreceivables,industrycode,fs_type,lvt_readytointegration,address1_country,lvt_totalreceivables_state,address1_line1,donotbulkemail,lvt_validatekyc,lvt_totalpayments,address2_longitude,lvt_collectionagainstinvoice_base,lvt_totalinvoiced,donotfax,address2_freighttermscode,emailaddress1,lvt_collectionagainstinvoice,msdyn_emailaddress1description,lvt_totalreceivables_date,owneridyominame,participatesinworkflow,lvt_totalinvoiced_state,donotemail,msdyn_telephone1description,transactioncurrencyid,modifiedonbehalfbyyominame,openrevenue,creditonhold,fs_classification,numberofemployees,opendeals,address1_addresstypecode,createdbyyominame,shippingmethodcode,msdyn_taxexemptnumber,customersizecode,exchangerate,telephone1,creditlimit_base,lvt_balance]}
 
 
 
 
 
Regards,
Akbar
I have the same question (0)
  • Community member Profile Picture
    2 on at
    Please anyone have resolution for above reported error.
    Even I am endup with same error in Dual Write business process
  • Suggested answer
    Umesh Pandit Profile Picture
    9,315 User Group Leader on at
    1. Check Configuration: Ensure that your Dual Write configuration, including the integration maps, templates, and settings, are correctly set up and aligned with your business processes.

    2. Data Validation: Check whether the data in both Dynamics 365 Finance and Operations and the other application (e.g., Customer Engagement) is consistent and accurate. Look for missing or incorrectly formatted data.

    3. Log Files: Check the system and event logs for more detailed error information. These logs might contain additional stack traces or details about what's failing.

    4. Microsoft Support: If you're unable to resolve the issue through your own investigation, consider reaching out to Microsoft Support. They can provide specialized assistance and guidance based on your specific setup.

    5. Documentation: Review the official documentation for Dual Write provided by Microsoft. It might contain troubleshooting guides, common issues, and solutions.

  • Community member Profile Picture
    2 on at
    HI  or Nihad Sharif Shaikh , How did you overcome this issue? Pls share the steps

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