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Dual Write core app error-Error in AX response parsing - requested Key value Not Found

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Posted on by Akbar Pasha

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Hi All,

We are getting the below error in CE when they are updating the Customer data , it will flow to D365F&O through DualWrites.

We have verified the CustomerV2 dualwrite is in running state.

Please advice how we can resolve this issue:

Error:

Exception Message: Dual Write core application error-Error in AX response parsing - requested Key value Not Found

ErrorCode: -2147220891
HexErrorCode: 0x80040265

ErrorDetails:
   OperationStatus: 0
   SubErrorCode: -2146233088
   Plugin:
       ExceptionFromPluginExecute: Microsoft.Dynamics.Integrator.DualWriteFpRuntime.Plugins.PreCommitPlugin
       ExceptionRetriable: False
       ExceptionSource: PluginExecution
       OriginalException: PluginExecution
       PluginTrace: _state,msdyn_language,lvt_totalconfirmedreceipts,lvt_customergroup,msdyn_onetimecustomer,msdyn_invoiceaddress,opendeals_state,lvt_totalpayments_base,businesstypecode,lvt_collectionagainstinvoice_state,lvt_balance_base,lvt_totalreceivables,industrycode,fs_type,lvt_readytointegration,address1_country,lvt_totalreceivables_state,address1_line1,donotbulkemail,lvt_validatekyc,lvt_totalpayments,address2_longitude,lvt_collectionagainstinvoice_base,lvt_totalinvoiced,donotfax,address2_freighttermscode,emailaddress1,lvt_collectionagainstinvoice,msdyn_emailaddress1description,lvt_totalreceivables_date,owneridyominame,participatesinworkflow,lvt_totalinvoiced_state,donotemail,msdyn_telephone1description,transactioncurrencyid,modifiedonbehalfbyyominame,openrevenue,creditonhold,fs_classification,numberofemployees,opendeals,address1_addresstypecode,createdbyyominame,shippingmethodcode,msdyn_taxexemptnumber,customersizecode,exchangerate,telephone1,creditlimit_base,lvt_balance]}

Regards,

Akbar

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Community member 2 on at

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Dual Write core app error-Error in AX response parsing - requested Key value Not Found

HI Akbar Pasha or Nihad Sharif Shaikh , How did you overcome this issue? Pls share the steps

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Umesh Pandit 9,315 User Group Leader on at

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Dual Write core app error-Error in AX response parsing - requested Key value Not Found

Check Configuration: Ensure that your Dual Write configuration, including the integration maps, templates, and settings, are correctly set up and aligned with your business processes.

Data Validation: Check whether the data in both Dynamics 365 Finance and Operations and the other application (e.g., Customer Engagement) is consistent and accurate. Look for missing or incorrectly formatted data.

Log Files: Check the system and event logs for more detailed error information. These logs might contain additional stack traces or details about what's failing.

Microsoft Support: If you're unable to resolve the issue through your own investigation, consider reaching out to Microsoft Support. They can provide specialized assistance and guidance based on your specific setup.

Documentation: Review the official documentation for Dual Write provided by Microsoft. It might contain troubleshooting guides, common issues, and solutions.

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Community member 2 on at

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Dual Write core app error-Error in AX response parsing - requested Key value Not Found - D365FO

Please anyone have resolution for above reported error.

Even I am endup with same error in Dual Write business process

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