Primary user's email activation.

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Posted on by DanboboNig

Email activation of primary users keep failing or stuck. During the configuration to activation, the activation dialog box did not work or just failed. See the attachment. Why is this not working ?

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DanboboNig 70 on at

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Email activation of primary users keep failing or stuck. During the configuration to activation, the activation dialog box did not work or just failed. See the attachment .

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Adrian Begovich 1,027 Moderator on at

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Hi DanboboNig,

There is more information in the error message. Post the rest of the black text in your error message along with the additional information obtained when you click the Show Details button.

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DanboboNig 70 on at

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Here the full details of the error .

Check out the other error in setting up an email.

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Adrian Begovich 1,027 Moderator on at

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Hi DanboboNig,

The error code 0x80072562 is an InvalidApplicationUserUpdate error. You cannot update the ApplicationUser with an ID value of 3bd99f43-a70c-49da-9378-6e15c2dee59d. If you scroll down the rest of the error text you will receive an explanation.

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DanboboNig 70 on at

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Understood Adrian but it's crazy. Cannot work like that. This type of error making the app unproductive. I am unable to use the D365 App for Outlook because my email is not approved. Thanks for helping, have a good day.

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Ricardo Gimenez on at

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Hey DanboboNig,

As already answered by Adrian, this error is associated to an update not allow for application user (ready only).

Please check this article for more details about application users created on Dynamics 365 for performing back-end services: docs.microsoft.com/.../system-application-users

"Since these are built-in user accounts, they cannot be updated."

Thanks,

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DanboboNig 70 on at

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I Am unable to move forward w/o taking care of the user's email with pending approvals. They must be approved. I must test run email addresses. My email keeps failing test and run. Am the administrator.

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DanboboNig 70 on at

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I Am unable to move forward w/o taking care of the user's email with pending approvals. They must be approved. I must test run email addresses. My email keeps failing test and run. Am the administrator.

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