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Microsoft Dynamics AX (Archived)

Dynamics AX 2012 R3 Real Time Service (RTS)

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Hi there, I am not able to get through dynamics ax 2013 R3 Real Time Service. All the components are installed in the same machine. Now, in the RTS profile, i have tried out setting it up in net/TCP and HTTP protocol to check of either of the option works. But it fails with the error code 13010. The error messages are as follows based on the protocol:

Net/TCP :

 

LSRetailPosis.TransactionServices.InvokeMethod: System.TimeoutException: Open timed out after 00:00:00 while establishing a transport session to net.tcp://xxxxx104:8400/AXRetailRealTimeServiceAppl/Service.svc/Common. The time allotted to this operation may have been a portion of a longer timeout. ---> System.TimeoutException: Connecting to via net.tcp://xxxxx104:8400/AXRetailRealTimeServiceAppl/Service.svc/Common timed out after 00:00:00. Connection attempts were made to 0 of 2 available addresses (). Check the RemoteAddress of your channel and verify that the DNS records for this endpoint correspond to valid IP Addresses. The time allotted to this operation may have been a portion of a longer timeout.

  

 

HTTP:

Microsoft.Dynamics.Retail.Pos.Dialog.WinFormsTouch.formInventoryLookup, Text: Inventory lookup: System.Net.WebException: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel. ---> System.Security.Authentication.AuthenticationException: The remote certificate is invalid according to the validation procedure.

 

RTS is hosted in the website where .net bc proxy account is used as application pool identity. The same account also has private key access to the self-signed certificate(X509)

There are no issues with Async Server / Client setup and distribution schedule works fine. Could you please help where I am missing something?

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  • Verified answer
    Community Member Profile Picture
    on at

    The issue has been resolved by assigning to the RTS appl pool user as business connector role  in AX.

  • Dictator_1 Profile Picture
    80 on at

    Hi Paul

    Good to see this error in post i too facing same problem.I can able to browse the RTS but when i check inventory lookup am facing the issue 

    event viewer:

    The remote certificate is invalid according to the validation procedure.
    at System.Net.Security.SslState.StartSendAuthResetSignal(ProtocolToken message, AsyncProtocolRequest asyncRequest, Exception exception)

    I have followed your blog changed App pool user as bcproxy account which is used for .net business connector but error remains same.

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