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Microsoft Dynamics AX (Archived)

Change sales return account automaticlly

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Posted on by 85

Is there any solution for change sales return account automatically? 

By default AX will post to the sales revenue account that is used when you post an invoice. This is picked up from the posting setup for Revenue.  You can manually change the account on the return order line if you want to have the return debit post to a sales returns account for example. This is manually selected on the line by the operator. Can I run it automatically for all return order ?  

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  • lally Profile Picture
    8 on at

    Standard AX does not support your requirement.

    You can do this by modifying the AX system , need to add a new account type in the Item posting profile form - Sales order tab .

    Please check with your developer.

  • Modiseh Profile Picture
    85 on at

    By Default It's in here : 

    Inventory management > Setup  > Posting > Posting > Sales Order TAB > Sales return (radio button)

    2677.Capture.PNG

    By it's inactive and I don't know How I can enable it.

    Of course I define it in Item group Form but it dose not work . 

    2677.Capture.PNG

  • Modiseh Profile Picture
    85 on at

    By Default It's in here : 

    Inventory management > Setup  > Posting > Posting > Sales Order TAB > Sales return (radio button)

    4744.Capture.PNG

    By it's inactive and I don't know How I can enable it.

    Of course I define it in Item group Form but it dose not work . 

    4744.Capture.PNG

  • Verified answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi,

    The posting type 'sales return' you refer to above becomes active with the Brasilian configuration key. You can either modify this country-specific feature of make use of one of the following workarounds: dynamicsax-fico.com/.../how-to-separate-sales-order-revenues-from-return-order-revenues

    Best regards,

    Ludwig

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