Dear All
I did a sales order for a customer and Prepayment invoice is done . After that Cash is received is against prepayment invoice. But when I tried to ship and invoice this order , it shows Gen prod Posting Group must have a value in sales line. Document type order.doc no ..and line no ..It Cannot be zero or empty.
But I could directly ship and invoice for the same customer for same product from same location without a prepayment. so why after doing prepayment ,sales order could not be converted to invoice.
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Thank you, Thilina! Your answer helped me!
For the prepayment G/L account, you must have to set a Gen. Prod Posting group. Try setting the relevant Gen. Prod. Posting group for the prepayment G/L accounts in your Chart of Account.
Hi,
Does the prepayment account have a value on the Gen. Prod. Posting Group on the Posting tab?
In which database? standard or customized?
I suggest to test this scenario in Standard Cronus database..
I tried it and working fine.
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