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After prepayment ,sales order could not be posted

Posted on by 704

Dear All

              I did a sales order for a customer and Prepayment invoice is done . After that Cash is received is against prepayment invoice. But when I tried to ship and invoice this order , it shows Gen prod Posting Group must have a value in sales line. Document type order.doc no ..and line no ..It Cannot be zero or empty.

          But I could directly ship and invoice for the same customer for same product from same location without a prepayment. so why after doing prepayment ,sales order could not be converted to invoice.

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  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: After prepayment ,sales order could not be posted

    Thank you, Thilina! Your answer helped me!

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: After prepayment ,sales order could not be posted

    For the prepayment G/L account, you must have to set a Gen. Prod Posting group. Try setting the relevant Gen. Prod. Posting group for the prepayment G/L accounts in your Chart of Account.

  • serendipity Profile Picture
    serendipity 1,010 on at
    RE: After prepayment ,sales order could not be posted

    Hi,

    Does the prepayment account have a value on the Gen. Prod. Posting Group on the Posting tab?

  • Suggested answer
    Mohana Yadav Profile Picture
    Mohana Yadav 59,135 Super User 2024 Season 2 on at
    RE: After prepayment ,sales order could not be posted

    In which database? standard or customized?

    I suggest to test this scenario in Standard Cronus database..

    I tried it and working fine.

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