¿How to disable or hide the advanced settings option per role or user in CRM?

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Posted on by agarcia

Hi all,

I am trying to do a security role for Customer Service and by customizing the application I can manage to hide the settings in the lower panel, but I can't figure out how to hide or disable the option in the upper right ribbon for advanced settings.

When I modify the privileges by role, the security is enabled, but another function shows an error like creating a comment in the portal or creating an activity for phone calls or mail.

Is there a way to hide or disable the option?

I want to prevent user access to this screen and options:

Thanks to everyone in advance.

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gisiquei on at

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RE: ¿How to disable or hide the advanced settings option per role or user in CRM?

Please consider submit product ideas and suggestions through Microsoft Dynamics 365 Ideas experience.dynamics.com/.../
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Pawar Pravin 5,231 on at

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RE: ¿How to disable or hide the advanced settings option per role or user in CRM?

Unfortunately you can't do it in dynamics
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a33ik 84,325 Most Valuable Professional on at

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RE: ¿How to disable or hide the advanced settings option per role or user in CRM?

Hello,

As far as I know you can't hide that navigation element.