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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Team Meeting intregration
Service | Customer Service, Contact Center, Fie...
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Team Meeting intregration

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Posted on by DennisGroen 85

Hi all,

I would like to integrate Teams Meeting in the Customer Portal available in the Customer Engagement Hub. Are there any options to make this possible? I had the idea of creating a permanently open Team Meeting and put it as an aspect of the Community portal available for Customers. After receiving a pin or password the Customer can engage in the Meeting.

Why I would like this integration, is primarily for the option to share screens.

I'm looking forward to your responses.

King regards.

Dennis Groen

  • LeoAlt Profile Picture
    LeoAlt 16,341 Moderator on at

    Hi partner,
    This maight be a big working. If  you want to invite the user of the portal to join your teams meeting to share screen, you could send a meeting linkage by outlook and he will be able to join your meeting.

    pastedimage1572405387581v1.png

    If my understanding is not correct, please provide more deetails about your requirement and that will help us understand and help you in a better way.

    Best Regards,

    Leo

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