How do you use Marketing and Teams Live Events

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Posted on by icimasa

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Hi All,

so I wondering how others are using Teams live events for Webinars and other event types in D365 Marketing?

We just learned that Live events created in D365 Marketing can ONLY be public events, hence users can only join anonymously. But what if we want to have closed events that you should not be able to join without register first?

Do you guys then manually enter all attendees as guest users in your tenant?

When attendees want to join the event they click on the check-in button and they are redirected to Teams Live events login. However users can NOT auth with their registered email for the event as the email is not part of our Tenant. So they then have to click on the little text saying join anonymously!

So if someone here is using Live Events with D365 Marketing, how do your attendees join the envent?

regards

Martin

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Nya 29,060 on at

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Hi Martin,

You can create guest users in your Azure Portal first.

Please refer to the following link to know more about it.

Quickstart: Add guest users in the Azure portal - Azure AD | Microsoft Docs

And then set the “Live event permission” as Org-wide in the settings of the event in Teams.

You can also change your live events policy in Microsoft Teams admin center

Please refer to the following link to know more about it.

Set up for live events in Microsoft Teams - Microsoft Teams | Microsoft Docs

If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

Best Regards,

Nya
icimasa 390 on at

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Hi Nya,

yes I'm aware of these settings, however there must have been a change, as before running live events even users authenticated them self as an attendee before joining the event the auth process relay on Microsoft just to make sure you had some kind of work or school account. However now the auth process is towards our tenant and that we have to add guest users to our tenant in order for attendees to auth them self when joining the event.

lets say you organize a live event for 500 users, its not feasible to sit and att all those as guest users in our tentat just to verify who they are. that auth should be on Microsoft i would assume.

regards

Martin
Nya 29,060 on at

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Hi Martin,

Unfortunately, your issue cannot be solved via Dynamics at least.

It is recommended to post your issue to the community of Microsoft Teams for more help.

If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

Best Regards,

Nya
iurk on at

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Maybe you're just using the wrong rate. Look at their offerings, there`re some where anonymous users can't participate and you can create teams with people inside and outside your organization. At least I was able to organize a meeting between registered users. Also, I advise you to install a bot-assistant, it helped me when I first started using the platform. As for me, this platform is much better than the zoom and other alternatives. Btw, I also suggest considering uponcloudnine.co.uk if you work in a company. They organize cool stuff! Long story short - recommend it!