Expense Management App installation failed

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Posted on by brado73012

I am getting an error when installing the Expense Management App for D365. The error I am getting is:

Correlation ID

36e7e442-44f3-4b31-80ad-69b8572862f5

msdyn_ExpenseMobileAnchor

NotProvided

SDK Message Processing Steps import: FAILURE: Expected to find one SdkMessageFilter for SdkMessageId 03bebb1b-ea3e-db11-86a7-000a3a5473e8, PrimaryEntity 10915 and SecondaryEntity 0. Found 2 records. (SdkMessageFilterId: 74049f06-9ebf-ee11-9079-000d3a532d7a , SolutionId: 25a01723-9f63-4449-a3e0-046cc23a2902) (SdkMessageFilterId: 92bc2ca1-9ebf-ee11-9079-000d3a532d7a , SolutionId: 25a01723-9f63-4449-a3e0-046cc23a2902)

Error code

-2147188685

Has anyone ran into this error? My current version of D365FO Version: 10.0.39 (10.0.1860.134)

Thanks,

Brad

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TB-10052306-0 10 on at

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We are also running into this same error, following for updates
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brado73012 26 on at

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Ended up opening up a support ticket with Microsoft. Here is the outcome from Microsoft:

Symptom: Unable to install expense management app.

Scope: Unable to install expense management app.

Cause: The error was a known issue which can be fixed by running script on our end.

Summary / Resolution: I went ahead and ran the script on the affected org and the issue was resolved today you were able to go ahead and install the app and it was successfully installed.

Hopefully this helps anyone running into this issue. Not sure what the script was that they ran but it fixed the issue.