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Customer experience | Sales, Customer Insights,...
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on premise crm 2015 and tls1.2

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Posted on by 45

hi, all, 

my crm is  on prem (7.0.3.150) (DB 7.0.3.150).

in my crm , added plugin to make web request to get data from other systems

now ,need to update to use new  ssl certificate which is tls 1.2

after many investigation, we found that ,net framework on this server is 4 only.

but it seems tls1.2 need dot net 4.6.2 or above.

as a result, i hit the issue " Could not create SSL/TLS secure channel".

how to solve? install dot net 4.6.2 can directly solve the problem ?

 or how?

thank you very much!

 

I have the same question (0)
  • Suggested answer
    SS-01100907-0 Profile Picture
    on at

    Hi,

    Installing .net frame work followed by server restart should resolve this issue.

    Below blog might help

    https://blogs.perficient.com/2016/04/28/tsl-1-2-and-net-support/Thanks,

    Soumen

  • Closing The gap Profile Picture
    10 on at

    I have the similar issue. My custom work flow is constantly giving the error  "The token provider cannot get tokens for target" when it is trying to communicate get response from external TLS1.2  server. I followed the blog but not able to resolve the issue. Anything else I need to try to get successful.

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