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Customer Service forum
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Install Customer Service Team Member app?

Posted on by 5

Hi!

In order to get ready for 2020 release wave 1 I've created a Sandbox to test the impact we might have due to Team license change. 

I've created the Sandbox and updated to wave 1:

pastedimage1581961288206v2.png

I've tried to install the Customer Service Team Member app following https://docs.microsoft.com/es-es/dynamics365/customer-service/customer-service-team-member, but there's no mention to Customer Service Team Anchor in the Manage your solution page:

pastedimage1581961341887v3.png

Am I forgetting something? Is it only my instance?

Any information is welcomed. 

Thanks.

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