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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Currency exchange rate...
Finance | Project Operations, Human Resources, ...
Suggested answer

Currency exchange rate not updated from Bank Negara Malaysia Exchange Rates

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Posted on by Sharlene

Hi,

Good day!

For your kind assistance. Please advise on how to fix below issue:

Since 28/4/2023 the currency exchange rate not getting updated. 

pastedimage1683085301090v3.png

This notification is showing:

An exchange rate could not be found for ISO currency codes USD and SGD, on the following date: 5/2/2023. Verify the ISO currency codes that are supported by the provider and that are available for the requested date.

pastedimage1683085325050v4.png

What to do to fix the issue and for currency rates to be updated? Thank you.

I have the same question (0)
  • Suggested answer
    Hana Xue Profile Picture
    Hana Xue Microsoft Employee on at
    RE: Currency exchange rate not updated from Bank Negara Malaysia Exchange Rates

    Hi Sharlene,

    Perhaps this warning/error message could be the symptom of a mismatching configuration between the Currency Code and the ISO currency code. Browse using mi=systablebrowser&tablename= currency to make sure both fields are having same values. If not make sure it's same by changing it through currencies setup form in GL.

    Best Regards,

    Hana

  • Sharlene Profile Picture
    Sharlene on at
    RE: Currency exchange rate not updated from Bank Negara Malaysia Exchange Rates

    Noted on this Alireza Eshaghzadeh . will ask our technical to debug the issue.

    Thank you.

  • Suggested answer
    Alireza Eshaghzadeh Profile Picture
    Alireza Eshaghzadeh 14,614 Super User 2025 Season 2 on at
    RE: Currency exchange rate not updated from Bank Negara Malaysia Exchange Rates

    Hi Sharlene,

    Please check

    1- If you get value from url of exchange rate provider (i.e. you get response from the link). As example, following is URL of daily exchange rate from one Norwegian bank:

    pastedimage1683095455993v1.png

    2- If there is currency code USD and SGD in the provided (You can also check if Bank has not change their tags)

    3- If 1 and 2 look great, you can check with developer to debugge the issue.

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